TSP Return/Exchange Policies
Requests for returns or exchanges must be made within 30 days
of receipt of goods. Refused orders and/or returns made without
exchanges shall be subject to a 20% restocking/handling charge.
Merchandise must be returned pre-paid as TSP will not accept any
returns sent COD. We will not refund shipping charges for any
return or exchanges.
All returned merchandise must be in its original, new, unused,
unworn condition, and include its original undamaged packaging,
attached tags, instructions, etc. Never ship an item in its original
manufacturers packaging alone - it will arrive damaged. Please use a
postal box or other adequate packaging to place the item in, to ensure your return is not
damaged on the way back to TSP. Following these guidelines will
prevent any unnecessary charges. Any Special Order, electrical and
fiberglass parts are not returnable. Please be sure you want them
before ordering!!
All returns or exchanges must be received within 10 business days
from the date the original contact date of the customer to TSP. Any returned items that do not
follow the guidelines will be returned and no credits
will be issued.
Returns should be sent to:
The Service Pavilion
ATT: RETURNS
44 South Kinzer Avenue
New Holland, PA
17557
All defective merchandise is warranted by the manufacturer, not by TSP. But with TSP's experts on hand, there will not be a situation or problem that cannot be solved.
Remember our post sale service is as important as the sale itself!
Returns are subject to approval by the manufacturer. Shipping charges on defective merchandise are not refundable!!
of receipt of goods. Refused orders and/or returns made without
exchanges shall be subject to a 20% restocking/handling charge.
Merchandise must be returned pre-paid as TSP will not accept any
returns sent COD. We will not refund shipping charges for any
return or exchanges.
All returned merchandise must be in its original, new, unused,
unworn condition, and include its original undamaged packaging,
attached tags, instructions, etc. Never ship an item in its original
manufacturers packaging alone - it will arrive damaged. Please use a
postal box or other adequate packaging to place the item in, to ensure your return is not
damaged on the way back to TSP. Following these guidelines will
prevent any unnecessary charges. Any Special Order, electrical and
fiberglass parts are not returnable. Please be sure you want them
before ordering!!
All returns or exchanges must be received within 10 business days
from the date the original contact date of the customer to TSP. Any returned items that do not
follow the guidelines will be returned and no credits
will be issued.
Returns should be sent to:
The Service Pavilion
ATT: RETURNS
44 South Kinzer Avenue
New Holland, PA
17557
All defective merchandise is warranted by the manufacturer, not by TSP. But with TSP's experts on hand, there will not be a situation or problem that cannot be solved.
Remember our post sale service is as important as the sale itself!
Returns are subject to approval by the manufacturer. Shipping charges on defective merchandise are not refundable!!